Policies and Procedures

For more detailed information on USCC’s Food & Beverage policies and procedures, please contact:

Chris Corl
General Manager

The U.S. Cellular Center Asheville holds an “on-premises” license under the North Carolina Alcoholic Beverage Control (“ABC”) laws. As a licensee we are responsible for the administration of these regulations.  Alcoholic beverages may not be brought onto the premises from outside sources without prior written consent of the General Manager.  If approval is received a $15 per bottle corkage fee will be accessed.  In compliance with regulations, we reserve the right to ask patrons for proper identification for alcoholic beverage service.  We reserve the right to refuse alcohol service to intoxicated or underage persons.  Alcoholic beverages may not be removed from the premises.

Final billing will be placed on Settlement of the event and show as a catering invoice.

The U.S. Cellular Center Asheville offers full-service catering for all events.  Choose a menu from the preceding suggestions or have us custom design a menu for your particular needs.  Menus for food functions must be finalized at least 30 days prior to the event. Catering Managers are available to address special dietary requests for individual guests.  All catering must be performed either by the U.S Cellular Center Asheville or by caterers who have a permit to perform business in the U.S. Cellular Center Asheville. It is the responsibility of the client to make arrangements only with a caterer who is on the approved caterer’s list or is otherwise approved by the U.S. Cellular Center Asheville. Caterers will be required to pay 10% of the total catering bill to the Facility and will be responsible for cleanup and removal of all items at the conclusion of the event. Additional charges will apply if clean up requirement is not met.

A 20% Catering Service Charge and current state and county sales tax will be applied to all food and beverage purchased. The service charge is not paid out as a gratuity.

High-grade disposable products will be used as a standard for coffee breaks, receptions and meals.  China service is available upon request at additional costs.

The U.S. Cellular Center will gladly accept credit card payments for MasterCard or Visa.  All amounts charged to a credit card are subject to a processing fee of 2.5% of the balance.

The Client shall be responsible for the cost of any required decorating services. Decorating plans are subject to the review and approval of the General Manager. Materials used for decorative purposes must be treated with flame proofing and are subject to the approval by the Asheville Fire Department.

A final guarantee of attendance is required 3 working days prior to all food and beverage events.  Billing will be based on either your minimum guarantee (even if fewer guests actually attend) or the actual guest count, whichever is greater.

All banquet prices include black table linens and skirting for buffets and coffee breaks. Additional colors are available for linens and napkins at an added cost.

Exhibitors shall not give away or sell food items under the terms of this agreement without the express written consent of the General Manager.

US Cellular Center

Phone: 828-259-5736
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